: £45k - £50k
: London
: 1
: Graduate
: Both
: 3years - 5years

JOB DETAILS             
We install, manage & maintain fully hosted , IP Telephony Solutions to the B2B market, and are now looking for a VOIP Engineer to join our team

Key Responsibilities
•Complete VOIP and SIP installations for new and existing clients
•Install, terminate and test Cat5e, Cat6 and coax structured cabling in preparation for VOIP and SIP Installations
•Conducting pre-sales site surveys, taking photos and recording site details, documenting and assisting to create design documents
•Good knowledge in IT and Networking
•Work closely with both our customers and Operations Team providing consistent, positive, professional and timely responses to queries and issues raised by existing Simplicity Group customers.
•Be responsible for handling existing customer issues received via customers and the Operations Team, via email and attending customer site to diagnose the issue further.
•You will carry out routine servicing and preventative maintenance activities, as well as performing fault diagnostics using our highly-advanced diagnostics systems.
•Providing a professional, personable service, you’ll also provide equipment training and technical support for customers both at customers premises or from our state of the art new office in Belfast,
•Highly motivated and enthusiastic, as a VOIP Engineer you must be able to work well, both independently and as part of a team. You must also have good relationship-building skills and a logical approach to problem-solving.

Desired Skills
•Experience with VLANS, Hyper V, VM Ware and other virtual technologies
•Hosted Telephony Experience both installation and training
•Data, Broadband, Ethernet
•On Premise- NEC

•Company Branded Car / Van
•Company Pension Scheme
•Company Laptop
•Company Mobile
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