: £45k- £50k
: London
: 1
: Graduate
: Both
: 2years - 5years

JOB DETAILS             
If you have the skills and ambition to join us as a Spa Therapist , there' s never been a more exciting time to join us. This is more than just a Spa Therapist job, it's a career. As a Spa Therapist you will thrive as part of a team, communicating with colleagues and other departments with confidence and sensitivity. Bringing with you an aptitude for organisation to manage bookings and maintain the presentation, organisation and cleanliness of our spa space.


• Maintain a good and positive image of the Spa to members of the public generally by providing a welcoming, helpful and professional service.
• Comply with the commitments outlined in the Customer Charter’, ensuring that standards are maintained as stipulated. Ensuring customer compliance with spa rules and procedures.
• Ensure the safety and control of customers and the public generally within the Spa and that all relevant regulations applicable to the Spa’s operation are enforced and complied with.
• Assist Spa Patrons with use of the facilities and activities and to encourage maximum use of the Spa London Experience and treatments.
• Book all enquiries to tours on their initial enquiry to the Spa when required complying with the Spa London Brand and Standard operating Procedure.
• Market and promote the Spa.
• Responsible for achieving own Spa sales targets.
• Actively up-selling services during customer interaction.

Skills :
• Ability to effectively promote market and sell’ the service and Spa.
• Ability to deal with customers and their queries and concerns with tact and sensitivity
• Ability to deliver a high quality service with minimal supervision
• Good understanding of the characteristics and qualities that customers want from Spa / health and

Benefits :
• A full time permanent position
• Industry leading rates of pay
• Discounted membership at our leisure centres
• Health assurance

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