: £35k - £40k
: London
: 1
: Graduate
: Both
: 2years - 5years

JOB DETAILS             
We are an independent sports trust in central London that operates four fitness, health and sports centres and also delivers community programmes to build healthier communities. You will have enthusiasm for excellent service delivery and desire to work in a stimulating results-driven organisation. You will also work in the gym with a passion to get people active and look to lead group exercise classes for our members.

Duties required of the role include:

•Answering incoming calls and enquiries
•Administration of payment transactions
•Collecting and relaying customer feedback
•Dealing effectively with customer complaints
•Delivery of the sales process including lead generation
•Day to day gym operations including maintenance, member interactions and cleaning kit
•Booking and planning member inductions
•Gym Instructor qualification
•Teaching group exercise classes

Some desirable characteristics for the role include:
•Excellent customer service
•Good communication: written and oral
•Knowledge of membership management system
•Good organisation
•Ability to work under pressure
•Competent level of MS Word and Excel
•Knowledge of the Health and Fitness Industry

•Company events
•Company pension
•Cycle to work scheme
•Gym membership
•Referral programme
•Sick pay
•Wellness programme

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