The Facilities Assistant/ Runner holds day to day operational responsibility for the delivery of facilities services across the client floors. Key focus for this role is to ensure that all services are delivered in a confident and efficient manner. The individual will ensure the client space operates as smoothly as possible, so the client’s employees are not distracted from their own work, by having to deal with premises and building related issues.
•Active management of communal floor areas, including all kitchenettes and breakout spaces and communal storage areas.
•Set up for events and event support
•Manual handling is a requirement of the role and training will be provided
•Post collection and distribution including managing all incoming deliveries
•Operate to the highest possible standards in relation to H&S compliance at all times for own and all other’s welfare.
•Monitor stock levels - stationary room consumables and placing order
•Light housekeeping duties
•Operate as part of the “One Team” culture.
•Maintain and promote strong customer relationships with all key stakeholders to ensure total alignment of the services provided.
•Be an ambassador, leading by example and encouraging engagement.
•Escalate any H&S issues in the building to the Facilities Manger.
•Willing to step up and fill any duties assigned by manger to include reception cover or support on an ad hoc basis
•Running out for adhoc requests such as picking up extra food / stationary / HT requests e.t.c
•First aid and fire marshal duties - training provided.
Personality & Competency:
•Strong communication skills with a ‘can-do’ attitude.
•The ability to deliver the core role effectively in a pressured environment with a hands-on attitude.
•Professional with a strong service driven mentality and a pragmatic approach.
•Commitment to the highest standards of customer service.
•Understanding of facilities management services
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