: £20k - £23k
: London
: 1
: Graduate
: Both
: 3years - 7years

JOB DETAILS             
1) Resolving and processing customer enquiries, applications and claims at the first point of contact whenever possible
2) Identifying and understanding customer needs whilst providing a consistently high-quality service to enhance the customer experience and gain loyalty
3) Previous experience of working within a call or contact centre
4) Experience of working within a financial service regulated company
5) Excellent customer service and communication skills
6) Demonstrating resilience and experience of dealing with difficult queries
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