Jobs for Customer Support Specialist Reputed KPO Industry in London England UK

JOB DETAILS             
1) Resolving and processing customer enquiries, applications and claims at the first point of contact whenever possible
2) Identifying and understanding customer needs whilst providing a consistently high-quality service to enhance the customer experience and gain loyalty
3) Previous experience of working within a call or contact centre
4) Experience of working within a financial service regulated company
5) Excellent customer service and communication skills
6) Demonstrating resilience and experience of dealing with difficult queries
FUNCTIONAL AREA      
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