Key Responsibilities

  • Leading ongoing optimisation plan
  • Ensuring seamless subscription fulfilment
  • Building robust processes to manage delivery to customer
  • Delivering key reporting and keeping on track with KPIs
  • Collaborate across departments - this role is vital in strong comms as well as managing expectations and deadlines

Knowledge & Skills Required
  • A clear understanding of the customer journey & behaviour
  • Strong organisational skills
  • Faultless attention to detail
  • Ability to project manage across teams
  • Good communicator and can work in an agile environment
  • Data-driven thinker

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