Responsibilities

  • Establish and maintain strong client relationships
  • Acquire and apply high standards of product knowledge and selling skills to maximise all sales opportunities
  • Create a luxurious experience for all clients by asking relevant questions to correctly establish needs and preferences before presenting products as detailed within the CHANEL Charter
  • Offer clients relevant advice regarding current collections, garment care etc., as well as guiding and assisting the client in making their decision as appropriate
  • Maintain an awareness of Company, Boutique and personal sales targets and performance, working towards all commercial objectives and goals set
  • Communicate and liaise appropriately and effectively with colleagues and management within own and other Boutiques, as well as with CHANEL Head Office as required
  • Work effectively and efficiently within the team, sharing ideas and contributing to a positive morale as well as ensuring good time management and sufficient Boutique cover at all times

Experience & Skills required
  • Excellent spoken & written English
  • Luxury retail experience within a Boutique in RTW, Accessories or Shoes
  • A client book will be preferable
  • A strong seller with a proven background in sales
  • Commercially aware
  • Ability to work well within a team as well as independently
  • Immaculate personal presentation and attention to detail

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