Key Responsibilities

  • Work with Cisco, Juniper and Brocade switches/routers, Juniper firewalls, and Brocade/Citrix load balancers daily.
  • Provide advanced level technical support for all networking and security products.
  • Oversee and/or participate in projects locally and remotely involving, but not limited to, network design, product design, continuous network expansions, and data center build outs.
  • Proactive management of network capacity and traffic engineering.
  • Assist Network Solution Engineers with the design of custom service requests for customers
  • Train and work with NOE staff in implementation and support of our Data Center Network.
  • Train and work with NOC staff to reinforce first call resolution.
  • Collaborate daily with an international team of employees in Network Engineering, Data Center Operations, Sales, IT, and Customer Experience.
  • Assist with customer escalations and issues.
  • Ensure network is compliant with our various certifications.
  • Assist leadership with audits and network assessments.
  • Extremely responsive to all client telephone calls and emails.
  • Represent the company in a professional manner.
  • Travel may be required.

  • Degree or diploma in technology in a telecommunications or networking related program, or equivalent education and experience.
  • Certifications with Cisco and/or Juniper or equivalent.

Work Experience
  • 5-10 years of network engineering experience
  • 3+ years of experience with data center and/or service provider networks.
  • Experience in high availability, global backbone design and architecture is highly preferred.
  • Expert-level certifications (e.g. CCIE, JNCIE) are preferred.

Specific Competencies
  • Strong grasp of TCP/IP, routing, switching, cabling and internet protocols such as BGP, MPLS, ISIS, OSPF, LDP, RSVP etc.
  • In depth knowledge of Linux/Unix and ability to perform scripting is a plus.
  • Experience with Software Defined Networking and Network Function Virtualization
  • Expert knowledge of Cisco, Juniper, Citrix and Brocade hardware and software.
  • Experience in a multi-homed Internet network.
  • Great analytical and problem-solving skills.
  • Excellent project management skill set.
  • Ability to communicate clearly and effortlessly, both verbally and written.
  • Superior customer service skills. Customers come first and this is the most important thing to remember.
  • Ability to be agile with fast turnaround times.
  • Ability to operate in a fast-paced changing environment and meet aggressive deadlines.
  • Motivated, passionate, go-getter. Proactivity is key for this role.
  • Must be able to participate in 24/7 on-call duties.
  • Demonstrated relationship management skills, coupled with a high level of professionalism.
  • Working knowledge of MPLS and VPLS an asset.
  • Working knowledge of Network Management systems (HP Open View, Solarwinds, Statseeker).
  • Requires a detailed understanding of the delivery of telecom services such as Transparent LAN (TLAN), Metro LAN (MLAN) and Dedicated Internet Access (DIA) an asset
  • Requires a detailed understanding of bridging/switching and most layer 2 protocols including Spanning Tree, 802.1Q, 802.1P, 8021AD and Transparent VLANs an asset
  • Working knowledge and experience with layer 2 bridging/switching, TCP/IP inter-networking and routing with OSPF and BGP as well as an understanding of CIDR address allocation an asset

Network Development Engineer Recruitment Agency in London, Data Cabling Recruitment Agency in London