Key responsibilities 

  • DC Physical Access & Site Management
  • Maintain professional appearance of and disciplined approach in Exponential-e DCs
  • Work with peers to deliver new infrastructure for new capacity/products
  • Perform regular audits of power usage and manage the Power Down Test / Power Maintenance program for assigned DCs
  • Ensure adherence to processes and standards ISO 9001, ISO 27001, ISO 20000 & ITIL
  • Manage security and access for Exponential-e DCsParticipate and operate a 24x7x365 on call Rota to provide support for all DCs
  • Hardware Installation & Cabling
  • Assisting with special projects to build physical cabling infrastructure and management systems in Exponential-e DCs following DC standards
  • Support execution of DC closure, consolidation and optimization programs
  • Provide field engineering resource to connect cables for adds, moves and changes
  • Provide field engineering resources for core network team maintenance activities
  • General maintenance activities as instructed
  • Remote Hands
  • Work with core network team to support and provide resource on agreed maintenance schedule
  • Foster a culture of customer focused behaviors and continuous operational improvement
  • Deliver excellent customer service and develop strong relationships with customers
  • Perform additional duties as assigned

Knowledge and experience required
  • Interest in working in IT
  • Well organized and self-motivated team player
  • Effective communication skills and an excellent telephone manner
  • Able to work under pressure making timely and informed decisions to tight timescales
  • Strong attention to detail and a task finisher

Data Centre Field Technician Recruitment Agency in London, Data Cabling Recruitment Agency in London